River City Bicycles

I had the pleasure of working with Shannon to find a bike and accessories. Shannon was not only super personable, but extremely knowledgeable, and took the time to walk me through product offerings and even gave me some valuable riding/ bike maintenance pointers. Shop in general has good product line, and pleasant atmosphere. Would highly recommend to anyone looking to make a bike purchase in Portland 👍🏻

Lightning quick attention from the service department when I marched and explained how my quick release assembly fell apart on the Esplanade. They popped in a new one and had me back out the door in 2 minutes. I did spend 3 more minutes perusing their selections of gear and accoutrements as well. Thank you for the great experience RCB!!!

Went in to buy my young son a bike. Great bike on sale at a great price. Stefan was amazing and helped us get a bike that was the right size with plenty of room to grow into. He was great with both my son and my daughter making sure they had a good experience even though my son was the only one getting the bike that day. My son got a test ride upstairs with Stefan’s help. Definitely will go back when it’s time to upgrade my daughters bike. Thank you Stefan!

I love this shop. We wanted to buy a Cervelo Caledonia 5 and Tarmac SL7 and were looking for a shop that retails both brands. We live in Redmond, WA but our research indicated they will be the best option. It was almost a 7-8 month process to decide and source all the parts and they were really patient and helpful throughout the process. Although we could not source the tarmac frame through them (due to us needing 44cm frame and no availability from specialized), they happily built up the bike for us. We spent significant amount of money on these bikes and I couldn’t have chosen better.

I dropped my bike off around noon. It wasn’t shifting properly and just generally riding like a POS. Sarah at RCB diagnosed the bike in 15 minutes. She even texted me the expected repairs for approval in about an hour and had it done and ready for pick up by the time they closed. They were very transparent about pricing. I was also expecting them to have my bike for a week but they only needed it for 5 hours and now my bike rides better than when I bought it. So glad this is the shop I ended up rolling into. 10/10 recommend!

Exceptional customer service and I truly mean it! I started an online inquiry about getting into bike racing and looking for bikes to do just that. Ryan got into contact with me and through a thorough 2 weeks of perusing through Specialized's line of bikes, a couple in-person visits and test rides, and at least 50 e-mail exchanges, we finally decided on an Aethos Comp road bike. Ryan had very good knowledge and was able to answer all the questions I had. When Ryan was busy helping other customers, I got into touch with Mark who also was exceptionally knowledgeable. Both of them were super excited to talk about bikes and all the nuances that come with road racing. Kudos to the rest of the friendly staff as well. You can tell it's a very welcoming environment and everyone is eager and wanting to help. Wanted to give thanks also to the service team who helped install my new wheels on my bike in ~2 hours despite being super busy and installed a matching cassette onto my Wahoo trainer. On the day I picked up my bike, Ryan was there to help me with shoe selection, installed my Wahoo Bolt computer, crank power meter, and got all the sensors hooked up, and fine tuned the pedals and the shoe cleats so that I was able to clip in easily given it was my first time with clipless pedals. He and another gentleman helped load my bike and all of my accessories into the car at the end of the day. I felt that I was helped every step of the way and I am grateful to have shopped here. Definitely will come back to expand my bike collection in the future!!